Our Results

Getting results through introducing person-centred care might sound like an “airy-fairy” exercise, but research studies show the business case for using this philosophy to transform your organisation is not to be underestimated.

A report by the Texas Long-Term Care Institute in the United States from 1999 recorded the following results of a two year study on person-centred care:

  • Behavioural Incidents ~ 60% down
  • Stage I to II Pressure Sores ~ 57% down
  • Staff Absenteeism ~ 48% down
  • Restraints ~ 28% down
  • Bedridden Residents ~ 25% down
  • Employee Injuries ~ 11% down

These quality outcomes also translate into financial terms. According to a 2012 study supported by The Commonwealth Fund in the United States, nursing homes that engaged in “culture change” to move from hospital-like institutions to resident-centred homes have achieved higher occupancy rates and increased revenue. Over the four-year study period, homes undergoing culture change realised increased occupancy and increased revenues per bed per day, compared with a group of traditional nursing homes.

Culture change in the workplace does not only directly benefit each resident, but also goes a long way to ensuring the long-term financial sustainability and viability of homes for the aged.

In an uncertain environment of subsidies coupled with the rising costs of care, can one actually afford not to take this seriously? Contact us if you would like to learn more about how we can walk this journey together.