With more than 25 years’ experience and knowledge of the retirement sector, GERATEC is set apart from others in the field. We provide the highest quality and innovative contract services at competitive rates and take pride in our attention to detail. Every GERATEC community is unique and has its own identity. Similarly, each individual has their own needs and preferences. For this reason, all our services are tailor-made, and we ensure that individual needs are never neglected. We consider the unique circumstances of every community we are proud to serve and every older person we have the privilege of supporting.
Through a relationship directed approach, GERATEC provides holistic and integrated offerings that inspire to create sustainable communities that support the quality of life of clients, residents, and employees.
GERATEC believes in creating a human habitat where older persons can enjoy a “life worth living”, based on the principles of relationship directed support and care. We strive to enhance wellbeing through our constant search for the best and most innovative products and services.
Over the years, our services have grown from mere food and beverage services to a comprehensive range of operational services, including full support and care services, restaurant and coffee shop offerings, housekeeping and laundry.
Our Successful Employment Relationships people management system balances the need for training, development, and employee wellness with our expectation of the highest standard of performance, value-driven behaviour, excellence in relationship directed support, and individual accountability, to bring out the best in each and every GERATEC employee.
Ongoing research and further studies mean our team of specialised professional employees stay abreast of the latest developments in our field in order to offer clients innovative advice and solutions.
GERASERVE provides the following services to clients in the retirement sector including old age homes and retirement villages:
- Food Services and Dietetics
- Housekeeping and Laundry
- Support and Care
Food Services and Dietetics
GERATEC uses culinary innovation to provide healthy, nutritionally-balanced meals through varying menus that are at once delicious and make use of local and seasonal produce.
Unlike others in the market, GERATEC will never resort to a “safe alternative” or a meal that is merely compatible with most dietary requirements and limits variety while leaving everyone dissatisfied.
We respect that each home has its own culture, tastes, likes, and dislikes. Therefore, we propose a unique five-week cycle menu, approved by our dietician, the food committee/residents committee, and the client.
GERATEC passionately believes in the importance of optimal nutrition. Our qualified dietitians ensure that each client and each resident’s special/therapeutic dietary needs are properly implemented and maintained. This service is available to all our residents and clients, whether they live independently or in a Health Care Centre (or a similar facility).
When modifications are needed, or a new diet is required, GERATEC’s dietitians develop and implement employee training with a focus on aspects of underlying medical conditions, and where they can provide practical advice and guidance on related to products, ingredients, and suitable alternatives. They further help refine food preparation techniques, cooking methods, general production issues, food presentation, and service quality.
Our dietitians and area manager monitor food production processes, as well as client satisfaction and wellbeing, on an ongoing basis, allowing every person to achieve and maintain their optimal nutritional status by taking their unique circumstances into account.
We have found that GERATEC employees excel when given the opportunity to host functions. Both special and fun days are celebrated in collaboration with our clients. These special days include St Patrick’s Day, Human Rights Day, Valentine’s Day, and Mother’s Day (to name but a few). Every now and then, fun days, such as International Spaghetti Day, Milk Tart Day, and Jellybean Day, are also commemorated.
Housekeeping and Laundry Services
GERATEC strives to establish a culture of “this is my home” within every support and care community where we operate. Our goal is to create a healthy, hygienic, and pleasant environment for all of those who live and work there.
Every employee plays an important role in achieving this goal. To this end, we encourage every GERATEC housekeeping and laundry employee to maintain an ethos of transparency, friendliness, professionalism, and helpfulness. After all, the best part of teamwork is that you always have someone who has your back.
A spotlessly clean and bright house is an essential part of creating a homely atmosphere. Supported by senior GERATEC employees, our household and laundry employees receive ongoing training and guidance towards becoming an integral part of the support and care we provide to residents. Our housekeeping team members contribute to our residents’ quality of life by delivering housekeeping and laundry services of the highest standard and establishing authentic relationships with the residents they serve. Our employees are always helpful and are proud of their work.
Support and Care
Our unique understanding of the physical and emotional needs of older people let GERASERVE provide holistically driven relationship directed support to those who rely on our assistance. From occupational therapy to dietetics to nursing assistance, our involvement in ongoing outcome-based research projects allows us to truly change lives.
Through detailed individual needs assessments, we create individual support plans and advice driven by specialist health services. Covering everything from dementia care mapping, specialist diets, meal planning, and dietary consulting to companion-skills-development and training, we show our partners how to create an environment where older persons can live their fullest lives.
Are you still looking for an outsourcing partner to take over these services from you? Are you feeling the lack of motivation from your current service provider? Or perhaps you just want to compare costs?
Whatever the reason or the need, speak to us. Contact Madi Nothnagel at 021 461 3820 or marketing@geratecza.com and let GERATEC become ‘Your Quality of Life Partner’.
This article is a general information sheet and should not be used or relied on as other professional advice. No liability can be accepted for any errors or omissions nor for any loss or damage arising from reliance upon any information herein. Always contact your adviser for specific and detailed advice. Errors and omissions excepted (E&OE)